Why do I have to pay a 50% deposit up front?

How do I get my finished projects?

The biggest part of these signs is the time that goes into handlettering them, so the retainer fee is to make sure the time is set aside for your project.
You will be able to pick them up prior to your wedding on a date that is agreed upon in your contract. Pick up will be in Chandler. If there is a concern with pick-up, we can discuss other options.

When and how do I pay my remaining balance?

For most projects, I will send you an invoice once I finish your order and before it is picked up. I will send invoices electronically. If you are unable to pay before picking up your signs, then you will have 7 days to pay before you start incurring penalty charges.

How far in advance should I book my wedding signage?

I would say as far in advance as you possibly can. With that said, I would also say at least a month. It takes time to get all the details worked out and the designs finalized. Anything less than a month will have a rush fee added to it. Thank you for your understanding.

How do I get an estimate for wedding signage?

When you contact me, there will be a few questions that I need to have answered prior to giving you an accurate estimate. These questions include:

  1. Will you be providing signs or do you need signs made/purchased?
  2. What are the dimensions of the signs?
  3. What information do you need included in the signs?
  4. Add some pictures of some examples of the style you are looking for (block lettering, handlettering, mixed lettering, illustrations, embellishments, etc.). Pinterest is a great to start for finding inspiration for your wedding.

What’s your return policy?

What if I don’t live in Arizona?

Since all signs are custom, I do not accept any returns or cancellations. Please contact me if an issue arises.

Signage can be shipped, and the shipping expenses will be added on to your bill.